Privacy policy

Privacy Policy of Akroche Tatuk

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.akrochetatuk.com (the "Site") or make a purchase on it.

COLLECTED PERSONAL INFORMATION
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIE FILES
Here is a list of cookie files that we use. We have listed them here to give you the option to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website's internal provider tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (visitor's location) the next day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier.
storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.
- "Log files" track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- "Invisible pixels," "tags," and "pixels" are electronic files that record information about how you browse the Site. Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging the shipment of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks;
and, when in line with the preferences you have shared with us, provide you with information or advertisements about our products or services.
We use the Device Information (especially your IP address) that we collect to assess potential fraud or risks and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our campaigns).

  
SHARING OF YOUR PERSONAL INFORMATION

  We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit the following page: Shopify Privacy Policy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit the following page: Google Privacy Policy. You can also disable Google Analytics here: Google Analytics Opt-out.

  
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or any other legal request for information that we receive, or to protect our rights.

  
As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at the following address: NAI Understanding Online Advertising.

  
You can refuse targeted advertising here:

  
 SOME COMMON LINKS:

  FACEBOOK – Facebook Ads Settings

  GOOGLE – Google Ads Settings

  BING – Bing Personalized Ads

  
In addition, you can refuse some of these services by visiting the Digital Advertising Alliance opt-out portal at the following address: Digital Advertising Alliance Opt-out.

  
DO NOT TRACK
Please note that we do not modify our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

  

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.
Also, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

  

DATA RETENTION
When you place an order through the Site, we keep the information about your order in our records unless and until you ask us to delete it.

  

CHANGES
We may need to change this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.


 

CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at info@akrochetatuk.com, or by mail at the following address:

152 rue du Manège
Québec, QC
G1E 5H5